Together we are stronger

Up-to-date information

on the Covid-19 situation in South Tyrol

We have implemented further safety and hygiene measures in the interest of ensuring greater protection of our guests and of our staff and family. In this regard, we would like to thank the HGV South Tyrolean Hotel Association for their support and advice, even in difficult times like these.

In good hands:
Safety measures at the Garni Diamant


Arrival and stay

Always up to date: before your arrival, we will update you on the current situation by email, informing you of the latest developments and the prevention and safety measures in place at our hotel.

Coronavirus in South Tyrol: this page contains the latest news https://www.suedtirol.info/en/information/coronavirus

Check-in: to avoid unnecessary queues at reception, we invite you to use our online check-in service. We will send you an email with the access credentials a few days before the arrival date. When you arrive, all you have to do is collect your key.

Reception: do you have any questions, or would you like advice or suggestions? We are always happy to help you in any way we can.


Outdoor-Active

Ski pass service: you can purchase the ski pass in advance on the website of the Plan de Corones ski area, and we will leave it in your room for when you arrive.

Ski and boot rental: if you wish, you can also book your ski equipment in advance, and we will have it ready for you in the ski room upon your arrival. We make sure that all the equipment is sanitised according to the regulations in force. Or do your skis need checking over for the winter season? No problem! Just fill out a form: our ski rental service will collect your skis and return them to the Garni Diamant. If you have any questions please contact us.


Disinfection and cleaning

Disinfectants: there are hand sanitiser stations on all floors, in the bathrooms, at the entrances, and in the shower room of the wellness and SPA area.

Cleaning: common areas and rooms are cleaned with disinfectant products and using special equipment. The main contact surfaces such as elevator buttons, doors, windows, handles, switches, remote controls, etc. are sanitised on a regular basis. In addition, special equipment is used to disinfect the rooms and purify the air. Even the linen is washed following strict hygiene procedures.

Qualified team: we strictly adhere to the hygiene measures recommended by the HGV South Tyrolean Hotel Association and the health authorities. All members of staff wear a mask to protect their nose and mouth, regularly sanitise their hands and have been trained in the prevention rules in the field of hygiene and safety.

Safety distances: please observe the safety distances, which are duly marked, at all times.


Wellness, spa and fitness

Swimming pool: the swimming pool with jacuzzi is open. Please always observe the correct safety distance. We have a state-of-the-art water sterilisation system that guarantees maximum hygiene.

Saunas: Our saunas and rock crystal steam bath are open and are regularly sanitised. Please always observe the correct safety distance.

Disinfectants: there is a hand sanitiser station by each shower and spray detergents in the showers.

Fitness: the fitness room is open and hand sanitisers and equipment are available there. Please always observe the correct safety distance.

Relaxation rooms: the safety distance between the loungers has been increased.


Breakfast

Buffet: we guarantee an adequate safety distance between the tables and strict hygiene at the buffet. During food preparation, all staff wear gloves and a mask in the proper manner.

Cleaning: we use special disinfectant products for washing dishes, cutlery, etc. The tablecloths are changed after each use and the tables are duly sanitised.

Room service: breakfast in your room is available on request.

Apartments: you can ask to have breakfast sent to your apartment. You can order products such as bread, croissants, milk, etc.

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